Terms & Conditions for GoBooster CRM subscriptions.

1. Acceptance of Terms

By accessing https://gobooster.in, creating an account, purchasing a subscription or using GoBooster CRM, you agree to these Terms & Conditions, Privacy Policy, Refund Policy and Cancellation Policy.

If you are using the service on behalf of a company, you confirm that you are authorized to bind that company to these terms.

2. Services Provided

GoBooster CRM provides SaaS based CRM tools for lead management, clients, follow-ups, tasks, invoices, quotations, payments, products, tickets, documents, reports, website builder and related business workflows.

Features, limits, premium modules and access may vary according to the subscription plan selected by the customer.

3. Account and Tenant Responsibility

The tenant admin is responsible for maintaining correct company details, billing details, tax information, staff access, passwords and customer data entered into the CRM.

• You must provide accurate and updated account information.
• You must not share passwords with unauthorized persons.
• You are responsible for all activity performed through your tenant account.
• You must obtain required consent before storing or contacting leads and clients through the CRM.

4. Payments, Subscription Activation and Renewal

Subscription fees are payable according to the plan and billing cycle shown during checkout. Online payment may be processed through third-party payment gateway providers.

Subscription access is intended to activate after successful payment verification or after approved manual invoice/payment mode where enabled by the platform owner. If payment is pending, failed, reversed or flagged by the gateway, access may remain inactive, limited or suspended.

• Prices may change from time to time, but existing paid periods are not reduced because of a future price change.
• Plan limits, modules and premium features apply as configured for the selected plan.
• Renewal before expiry is the customer responsibility unless auto-renewal is separately enabled.
• Any taxes, gateway charges, bank charges or statutory deductions may be charged or deducted as applicable.

5. Acceptable Use

Customers must use GoBooster CRM only for lawful business purposes. The service must not be used for spam, fraud, harassment, illegal content, unauthorized scraping, malware, violation of privacy rights or any activity that harms the platform or other users.

6. Service Availability and Support

We try to keep the platform available and secure, but we do not guarantee uninterrupted or error-free service. Planned maintenance, emergency fixes, hosting issues, gateway issues, internet outages or third-party provider issues may affect availability.

Support is provided through the contact channels shown on the website. Response time may vary depending on issue priority and business hours.

7. Suspension and Termination

We may suspend or terminate access if there is non-payment, suspected fraud, misuse, security risk, unlawful activity, violation of these terms or a request from lawful authority. On expiry or termination, access to paid features may be stopped.

8. Intellectual Property

GoBooster CRM software, design, code, brand, workflows, graphics and platform materials remain the property of their respective owner/licensor. Customers receive only a limited right to use the service during an active subscription.

9. Limitation of Liability

To the maximum extent permitted by law, GoBooster CRM and its owner will not be liable for indirect, incidental, special, consequential or business loss arising from use or inability to use the service, including loss of profits, data, goodwill, leads, customers or revenue.

10. Changes to Terms

We may update these Terms & Conditions from time to time. Updated terms will be posted on the website and will apply from the date of publication or the date mentioned on the page.

11. WhatsApp Official and Messaging Services

Optional WhatsApp Official features are provided through Meta WhatsApp Business Platform APIs. By connecting WhatsApp, you agree to Meta WhatsApp Business Terms, Meta Commerce Policy, applicable messaging policies and template approval rules.

You must only send lawful, permission-based messages. You are solely responsible for message content, opt-in/opt-out handling, template compliance, customer consent and compliance with TRAI, DND and local messaging laws.

• GoBooster CRM is a technology platform; each tenant remains responsible for their own WhatsApp business account and communications.
• We may suspend messaging features for abuse, spam, policy violations or non-payment.
• WhatsApp connectivity depends on Meta service availability and approved business account status.

12. Contact

For terms, billing or service questions contact sbi00110011@gmail.com or visit https://gobooster.in/contact-us